Terms and Privacy Policy
ABOUT AMIDO
Amido (the trading name of Amido Limited) is the cloud-native consultancy for better business outcomes. We help the UK's leading businesses design, build and manage their most complex digital transformation challenges, delivering improved operational efficiencies, engagement and profitability. For more information, see www.amido.com (our “Website”).
OUR PRIVACY POLICY
We are committed to complying with applicable data protection law and following best practise data guidelines to safeguard all data that we collect, process and hold. For these purposes, “Data” means any information which relates to an identified or identifiable person, for example, email and postal addresses, telephone numbers, payment information, account data etc. This Privacy Policy explains the type of Data that we collect, how we process Data and our procedures in the event of a security breach. If at any time you have a query about how your Data is used, please contact enquiries@amido.com. This Privacy Policy applies in addition to our Website Terms & Conditions at https://amido.com/terms-and-conditions/.
DATA WE COLLECT
We may collect any Data that you provide to us when you contact us directly in person, via our Website, by email, telephone or in writing, via our online contact forms, event pages or mailing sign-up platforms etc.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this Data are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting enquiries@amido.com. Please note that removing consent may affect your interactions with us (e.g. you may stop receiving notifications or emails).
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
Personal Data: We collect and process personal Data provided by our clients such as name, job title, industry, company details, email address and/or telephone number and any other information relevant to your query. We currently manage this Data via third-party owned CRM system Salesforce™ and finance system Access™. Where we use third-party sub-processors like this, we always do so under a legally compliant data processor agreement to safeguard your Data. We will only otherwise share your Data with a third-party partner if necessary to fulfil your project requirements.
Marketing Data: We do not sell any marketing Data to third parties. We only market our own services based on the following legitimate interests/consent:
• When we have obtained a person’s details during a sale or negotiations for a sale of a product or service;
• When a person has asked or consented to be contacted;
• For marketing similar Amido products or services; and
• Where the person is given a simple opportunity to refuse marketing when their details are collected, and if they don’t opt out at this point, are given a si¬mple way to do so in future messages.
You can choose not to receive our marketing by contacting enquiries@amido.com. Requests to be removed from our database will be completed within 14 working days.
HUBSPOT™
HubSpot™ is a third-party owned tool we use to manage our marketing and external communications. You can unsubscribe from this correspondence at any time via the ‘unsubscribe’ link via the link found at the bottom of the email. Once you have unsubscribed you will not receive marketing correspondence from this list.
CANDIDATE PRIVACY NOTICE: As part of any recruitment & selection process, Amido collects and processes personal Data relating to job applicants. We store applications and CVs for a period of 6-12 months. We use Talentful™ - an external talent consultancy to support our Talent Acquisition function. We may share with them any information you have submitted via the application form on our Website and any applications we receive via talent@amido.com or referrals@amido.com. You can review their privacy policy at www.talentful.com.
HOW WE STORE YOUR INFORMATION
Locations: The Data that we process is processed and stored within the European Economic Area (EEA).
Physical Data: Physical copies of accounting information that we are required to hold for our references such as receipts, Purchase Orders and Invoices are kept and stored securely for 6 years.
Personal Data: Personal Data provided by our clients (and prospective customers) including names, addresses, contact details, customer relationship information is stored and managed on our CRM system Salesforce™ (referred to above). If necessary this information will also be processed through our accounting system Access™ (as above).
COOKIE INTRODUCTION
Amido may use cookies and other tracking technologies when you visit our Website. Cookies and tracking technologies allow our Website to function correctly whilst also helping improve the services we provide and experience we offer.
WHAT ARE COOKIES?
A “cookie” is a small data file, often containing a string of information, that is stored on your computer’s or web-enabled device’s browser. Cookies are sent from websites to record your user preferences, keep you logged in, facilitate purchase procedures, track the pages you visit, and many other things. Some cookies are essential for a website to function correctly, whilst others may be used to enhance the user’s experience or provide the website with additional information.
OUR USE OF COOKIES
We use cookies on our Website to remember user preferences, enable essential checkout / ecommerce functionality, improve the usability of our Website, allow customers to log in, display user reviews, record when pages are visited, identify error pages, and help keep our Websites secure (among other things).
TYPES OF COOKIES
Below are some details on the types of cookies used on our Website. The exact cookies used will vary depending on the pages of the Website visited and the cookie preferences set.
Necessary Cookies
Necessary Cookies are essential to the operation of our Website. They are required for our Website to function correctly and safely. These cookies allow us to manage traffic, improving security and perform other essential functions.
Social Media Cookies
Social Media Cookies are third-party cookies provided by other websites, often social networks. These cookies are used to enable and track when visitors view or interact with content from that website. We may include LinkedIN™ tracking on our Website, which may use a third-party cookie. Other social media sites such as Twitter™ or Facebook™, may be embedded or contain third party cookies.
Analytics & Measurement Cookies
Analytics Cookies and Measurement Cookies allow us to see how visitors arrive on our Website. These cookies also inform us of how visitors navigate and interact with our Website. This information allows us to improve our Website usability and services. Using this information we can identify any issues or features that may need improvement. We use Google Analytics™ and Google Tag Manager ™.
If you would like to opt out of Google Analytics™ data collection, you can do so with this browser add on, or by changing your preference in your browser of choice.
MANAGING COOKIES
You can manage your cookie preferences via your web browser.
Most web browsers also provide the ability to manage and remove cookies. Instructions on how to manage cookies vary depending on the browser used. Below are instructional links for some of the most popular browser types:
YOUR DATA RIGHTS
You have several rights as a data subject as summarised below:
•Access: You have the right to obtain confirmation as to whether or not Data concerning you are being processed and, where that is the case, to access your Data and details of how we process it, as long as this does not adversely affect the rights and freedoms of others. You may request a copy of Data undergoing processing, subject to evidence of your identity (normally a certified copy of your passport plus an original copy of a utility bill showing your current address). The first copy shall be provided without charge, but reasonable administration fees shall be charged for additional or subsequent copies.
•Rectification: We will rectify any errors in the Data we hold on request.
•Erasure: You may erase your Data from our systems in the following situations:
• The Data is no longer necessary in relation to the purpose for which it was collected;
• You withdraw your consent on which the processing is based and where there is no other legal ground for the processing;
• You object to the processing and there are no overriding legitimate grounds for the processing;
• The Data has been unlawfully processed;
• The Data has to be erased for compliance with a legal obligation to which we are subject.
•Right to restriction of processing: You have the right to restrict our processing on specified grounds.
•Notification: Where you have asked us to rectify, erase or restrict processing of your Data, we shall communicate the same to each recipient to whom we have disclosed your Data, unless this proves impossible or involves disproportionate effort, in which case we shall let you know.
•Data portability: You have the right in specific circumstances where processing is based on consent to receive your Data in a structured, commonly used and machine-readable format and have the right to transmit the Data to another data controller without hindrance, provided that our processing is carried out by automated means.
•Right to object: In certain circumstances you have the right to object to our processing of your Data, including in relation to profiling, direct marketing or scientific or historical research purposes.
Automated individual decision making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you unless this is necessary for our contract, is authorised under applicable law or is based on your explicit consent.
SHARING DATA
We may disclose your Data to others, subject to equivalent restrictions as contained in this Privacy Policy and subject to compliance mechanisms required by law in these circumstances:
•Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985:
•When we subcontract the running of our services, business or any part of it to a third party;
•Where our Website interacts with a third-party service provider;
•In the event that we sell or buy any business or assets, in which case we may disclose your Data in confidence to the prospective seller or buyer of such business or assets;
•If we or substantially all our assets are transferred to or acquired by a third party, in which case all of your Data will be one of the transferred assets on the equivalent terms and conditions as herein;
•If we are under a duty to disclose or share your Data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions other agreements; or
•To protect the rights, property, or safety of us, our customers, or others. This includes exchanging Data with other companies and organisations for the purposes of fraud protection and credit risk reduction.
DATA BREACH
We follow strict precautions to keep your Data safe. As per GDPR best practise, Amido has formulated an internal procedure should a Data breach occurs. In the event of Data theft, we are able to suspend access to our cloud based Data.
If we believe that Data has been significantly compromised, we will report the issue to the Information Commissioner’s Office (ICO).
We will notify you without delay of any Data breach that is likely to result in a high risk to your rights and freedoms. Any notification will describe in clear and plain language the nature of the Data breach and contain all required information.
EXERCISING YOUR DATA RIGHTS
You can exercise your rights under this Privacy Policy by contacting us at enquiries@amido.com or by post to:
Data Requests
Amido Limited
5th Floor, Walbrook Wharf,
78-83 Upper Thames St,
London,
EC4R 3TD
We shall respond to your requests without undue delay and in any event within one month unless we need to extend such period by up to two further months in specific circumstances. Please note that if you delete or restrict your Data this may prevent you from making full use of our services.
GENERAL
Amendments: We may amend this Privacy Policy from time to time by publishing a new version on our Website and/or by notifying you of changes by email. Please regularly check this Privacy Policy for amendments.
Our details:
This Website is owned and controlled by Amido Limited, a company incorporated in England and Wales under company no.7203090.
Registered business address:
Amido Limited
5th Floor
Walbrook Wharf
78-83 Upper Thames St,
London
EC4R 3TD
020 3176 4690